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Getting Started

Motivation behind the Guide

How to use this Guide?

🏄🏻‍♂️Community Basics

What is Community?

What is CMGR & the Expectations?

Traits of Great CMGRs

Real CMGR JDs and How to acquire those skills?

🏦BUSINESS OUTCOMES OF COMMUNITY

Why communities are necessary for businesses?

🧠PSYCHOLOGY BEHIND COMMUNITY BUILDING

Creating a Sense of Belongingness

The Commitment Curve

Harnessing The Desire for Exclusivity

🏹Community Strategies

Business Need Identification

Community Need Identification

[WIP] Creating a Launch Plan

Defining Measurement Framework

🥇COMMUNITY METRICS

KPIs to Consider for Communities

[WIP] What is Share Of Voice?

Defining ROI Model for Community Programs

Measuring Success of Communities

[WIP] Creating a Community Dashboard

👫ENGAGEMENT

Creating a kick-ass Onboarding flow

[WIP] Converting Newcomers to Active Members

[WIP] Gamification

🚀Launching a new community

[WIP] Establish Phase

[WIP] How to Get Executive Buy In

[WIP] Managing Your community

[WIP] Engagement Phase

SCALING AN EXISTING COMMUNITY

[WIP]{P}Overview

[WIP] Moderating and Managing Conflict

[WIP] Launching Ambassador Programs

COMMUNITY CONTENT STRATEGY

[WIP] Creating a Community Content Calendar

Footnotes & Credits

Resources and Credits

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How to use this Guide?

This guide is huge and might look overwhelming. Don't worry, this page got you covered.

Since this guide is under creation, some of the topics are yet to be populated with content. 
To make it easier for readers, I have marked the pages which are not yet completed with the [WIP] tag: denoting work in progress.
If you find any errors in the repository, kindly reach out to me so that I can rectify it.
I would love to know your feedback on the guide.
​
If you are new to community building then start out with:
🏄🏻‍♂️Community Basics
After that it is important to understand the business outcomes of the community:
🏦BUSINESS OUTCOMES OF COMMUNITY
If you are looking to know more about metrics then head over to:
🥇COMMUNITY METRICS
Most Requested Pages
Business Need Identification
🏹Community Strategies
Harnessing The Desire for Exclusivity
Creating a kick-ass Onboarding flow
​

Getting Started - Previous

Motivation behind the Guide

Next - 🏄🏻‍♂️Community Basics

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