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[WIP] Managing Your community

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Managing your community
  1. 1.
    Having a promotion/ awareness plan
from launch to ongoing management always have promotion/awareness plan.
Use existing promotion channels in your company (newsletters, websites, emails etc.)
If an external / public community then take advantage of social media.
2 Have resources and guidelines to support your community
have a clear code of conduct
set a tone of conversations.
community moderation strategies
there should be 3 types of resources
  1. 1.
    core team resources (active day to day management and moderation of community)
  2. 2.
    Extended team resources (employees)
  3. 3.
    Community resources(MVPs, Volunteers etc)