[WIP] Managing Your community

Managing your community

  1. Having a promotion/ awareness plan

from launch to ongoing management always have promotion/awareness plan.

Use existing promotion channels in your company (newsletters, websites, emails etc.)

If an external / public community then take advantage of social media.

2 Have resources and guidelines to support your community

have a clear code of conduct

set a tone of conversations.

community moderation strategies

there should be 3 types of resources

  1. core team resources (active day to day management and moderation of community)

  2. Extended team resources (employees)

  3. Community resources(MVPs, Volunteers etc)