LogoLogo
  • Introduction
  • 📌Getting Started
    • Motivation behind the Guide
    • How to use this Guide?
  • 🏄🏻‍♂️Community Basics
    • Overview
    • What is Community?
    • What is CMGR & the Expectations?
    • CMGR Lingo
    • Traits of Great CMGRs
    • Real CMGR JDs and How to acquire those skills?
  • 🏦BUSINESS OUTCOMES OF COMMUNITY
    • Overview
    • Why communities are necessary for businesses?
    • SPACEI Model
  • 🧠PSYCHOLOGY BEHIND COMMUNITY BUILDING
    • Overview
    • Creating a Sense of Belongingness
    • The Commitment Curve
    • Harnessing The Desire for Exclusivity
  • 🏹Community Strategies
    • Overview
    • Business Need Identification
    • Community Need Identification
    • [WIP] Creating a Launch Plan
    • Defining Measurement Framework
  • 🥇COMMUNITY METRICS
    • Overview
    • KPIs to Consider for Communities
    • [WIP] What is Share Of Voice?
    • Defining ROI Model for Community Programs
    • Measuring Success of Communities
    • [WIP] Creating a Community Dashboard
  • 👫ENGAGEMENT
    • Overview
    • Creating a kick-ass Onboarding flow
      • What are different ways of Onboarding?
    • [WIP] Converting Newcomers to Active Members
    • [WIP] Gamification
  • 🚀Launching a new community
    • [WIP] Overview
    • [WIP] Establish Phase
    • [WIP] How to Get Executive Buy In
    • [WIP] Managing Your community
    • [WIP] Engagement Phase
  • SCALING AN EXISTING COMMUNITY
    • [WIP]{P}Overview
    • [WIP] Moderating and Managing Conflict
    • [WIP] Launching Ambassador Programs
  • COMMUNITY CONTENT STRATEGY
    • [WIP] Overview
    • [WIP] Creating a Community Content Calendar
  • Footnotes & Credits
    • Resources and Credits
Powered by GitBook
On this page
  • License
  • Credits

Was this helpful?

Export as PDF

Introduction

The Comprehensive CMGR Guide

NextMotivation behind the Guide

Last updated 4 years ago

Was this helpful?

Welcome to the CMGR Guide! This is a community repository managed by that contains the resources that Community Professionals will need in their journey of building communities and nurturing relationships.

This guide is aimed at being the one-stop solution for everything that a community professional might need in his journey of learning. This is also aimed towards people who want to start a career in community management and want to learn all the ins and outs of community management.

This guide is an effort to assimilate a lot of lessons that community professionals around the world have learned from building and engaging communities -- all in a single CMGR Playbook.

Disclaimer: This is a living guide and is therefore never finished. It's an ongoing project that I am always trying to update and improve. Currently, some sections are labelled Work-In-Progress [WIP].

Try everything, and contribute your learnings back to this guide, or suggest topics that I should cover. Please check the roadmap to know what we are working on. If you're interested in contributing to this guide or suggesting topics, reach out to us.

License

This CMGR Guide is open-sourced under the license. See the license file .

Credits

This repository is open-sourced and free to use for everyone in the community.

If you want a specific to be covered in this guide. Please reach out to on Twitter.

Sanmaya Mohanty
Creative Commons Attribution 4.0 International (CC-BY 4.0)
here
@sanmayamohanty